Privacy Policy

1. The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

a. consent of sharing personal data;

b. the personal data we will collect;

c. use of collected data;

d. who has access to the data collected;

e. the rights of Site users; and

f. the Site’s cookie policy.

Consent

2. By using our Site, users agree that they consent to:

a. The conditions set out in this Privacy Policy.

3. When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdraw your consent unlawful.

4. If you do not wish to have your personal information collected, used or disclosed as described in this Policy please refrain from or stop accessing and using the relevant Websites, Products or Services.

The Information we Collect

5. Information may be provided directly by you or may be collected automatically by us or our partners on our behalf, but in all cases, we will only collect your personal information through lawful means. Situations, where we may collect personal information from you, include when you:
a. visit, use, or register to use our Websites;
b. download, install, access or use our Products;
c. request or receive our Services, including registering for or taking part in training or events;
d. post Material on any forum or blog available on and/or through our Websites;
e. in the course of your employment with us or where you apply for a job, including by submitting your CV; and
f. contact us or provide your contact details so we may contact you.
6. When you visit our Websites or use our Products or Services, information that you provide may include your name, email, address, username and phone number. While you do not have to provide your personal information to us, please note that not doing so may mean that you are unable to enjoy the full functionality of our Websites, Products or Services.
7. Personal information provided by you will be retained by us and may be associated with information that has lawfully been gathered from other sources, for example, information collected from third parties, including social media accounts, signing up for a webinar, that you associate with the Websites.
8. Information that is automatically collected each time you visit our Websites or use our Products or Services may include keywords you use to find us in search engines, the web pages you visit, the web browser you use, parts of the Websites, Products or Services accessed by you, access times and duration, your operating system and your IP address. This information is usually anonymous, except where you have previously provided your personal information to us and have cookies enabled. We will retain such personal information and may associate or match it with other information lawfully obtained from third parties.

How we Use your Personal Information

9. Data collected on our site will only be used for the purpose specified in this Privacy Policy or indicated on the relevant pages of our site. We will not use your data beyond what we disclose in this Privacy Policy.
10. In general, any personal information collected by us is used to help us improve your experience of our Websites, Products and Services and enable us to conduct business with you.
11. In particular, we may use your personal information to:
a. help us provide, administer and improve the Websites, Products and Services;
b. carry out Website and Product data analysis and research (including market research);
c. provide you with information about new Products, Services or Websites offered by us and/or our related companies, affiliates and business partners that we think might be of interest to you;
d. fulfill a trial, order or other Product or Service-related activities including managing licensing entitlements;
e. send or deliver information, Products or Services to you (whether physically or by electronic means);
f. calculate and process invoices and payments for Products and Services purchased by you or your employer; and
g. communicate with you in relation to the above.
12. For the purpose of the GDPR, the applicable lawful bases on which we will process your data are as follows:
a. the processing is necessary for the performance of a contract with you including the delivery of Products and Services;
b. the processing is necessary for compliance with a legal obligation (for example, disclosure of salary and sales information to tax authorities); or
c. the processing is necessary for the purposes of our legitimate interests in running our business and those interests are not overridden by your rights and interests.

Sharing your Personal Information

13. Please note that we may aggregate and use any information that we collect from you, and that does not identify you, to help us better understand our customers and provide them with better Services and Products.
14. The nature of providing online products or services means that sometimes we may disclose your personal information to others. However, generally, we do not disclose information to third parties. We may in certain circumstances disclose your personal information:
a. to related companies, employees, officers, agents, contractors, distributors, affiliates and business partners and service providers for the purposes noted at paragraphs 9 and 10 above;
b. for the purposes of supporting the sale or transfer of all or part of our business or assets; ‘
c. if the law requires it; and
d. if it is required for any legal processing.

Security of Your Personal Data

15. Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
16. While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children

17. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data, their parent or guardian may contact us at info@ecosolver.ca.

Cookies

18. A cookie is a small data file that is stored by your web browser or your computer hard drive. Some cookies will only exist for the duration of your visit to our Websites, but some may remain present for a longer period for when you revisit our Websites.
19. We use cookies for a variety of reasons including helping us to understand aggregate and individual usage patterns of our Websites. For example, we may examine the pages that are visited and the files that are downloaded. The purpose of tracking user activity is to gain insights and provide a better experience for users.
20. In certain situations, the cookie may be linked to personal information that you have previously provided through our Websites. For example, your name and email in a web form. The data provided may be used to remember your preferences and personalize the content of our Websites, making it easier to find the information that you are looking for.
21. If you are concerned about cookies or want more information about them, you can visit aboutcookies.org. You have the ability from within your web browser’s settings to control whether to accept all cookies, be notified of a cookie or refuse all cookies. Instructions about how to configure your web browser setting can be found on aboutcookies.org. If you decide to turn cookies off, please note that some areas of our Websites may not work properly.
22. By continuing to use our Websites without changing your settings, you consent to our use of cookies as described above.

Withdrawing Consent

23. Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at info@ecosolver.ca. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

For European Residents

24. In addition to the practices described elsewhere in our Privacy Policy the following is intended for residents of the European Union and European Economic Area. References to “Personal Information” and “Information” in this Privacy Policy are equivalent to “personal data” governed by the GDPR.
25. Where the Company is acting as a data controlled in addition to the rights outlined above, you may have the following rights:
a. right to request that the Company stops processing data about you or to restrict the processing of data about you.
b. right to the portability of your personal data. You may request that we transfer the personal data we hold about you to another data controller.
26. Where the Company is acting as a data processor, we will only process your data as permitted by law. The following table identifies the areas where we are processing your data and the legal basis for our doing so.
27. If you wish more information about our data processing activities or if you wish to exercise any of your rights in relation to your personal data please contact us at info@ecosolver.ca

Miscellaneous

External website links

28. Links to third parties are provided on the Websites. We do not necessarily endorse all third party websites nor do we accept any responsibility for the privacy policies of these external websites. External third party websites may have their own privacy policies which you should review prior to using such sites.

Modifications to privacy policy

29. We may revise and update this Policy from time to time. Where this occurs, the Policy will become effective from the date it is posted to our Websites. It is your responsibility to check the Policy regularly and ensure that they are notified of any updates.

Opt out

30. You may opt-out of receiving promotional and marketing information from EcoSolver by using the “unsubscribe” link or instructions contained in the relevant communications or by emailing us directly.

Complaints

31. To contact EcoSolver about this Privacy Policy or if you have any questions, concerns or complaints about the manner in which we have collected, used, disclosed or stored your personal information, please contact us by:
a. email: info@ecosolver.ca; or
b. phone: (647) 250 7515.